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Smart 911

Are you Ready for Emergencies?

The Cook County Emergency Telephone System Board offers a free and confidential service to help first responders when you call 911.

Completing a profile will provide first responders with important information to help you when you call 911.

The information can include photos of your children, special needs and medical information, current location.

This service is appropriate for Premise Alert Program users.

You can even register your pets.

How Does This Help?

Better informed first responders are better equipped to help you. With Smart911 paramedics are aware of critical medical information like Alzheimer’s or allergies. Police have children’s photos in case of an Amber Alert and Fire Fighters know household details – ensuring that everyone is rescued during an evacuation – even pets.

How Do I Register?

The registration process is quick and easy… just four simple steps! After completing the steps, you will have a chance to add optional information or edit the information you have provided. You must complete every step or the service will not work until you have added and confirmed a phone number.

How Does It Work?

The software provides citizens with the ability to enter information that they want to make available to 9-1-1 call takers through a secure website at Smart911 then delivers this information automatically with any 9-1-1 call placed within Cook County to the call taker’s work station at the Emergency Communications Center.

What Details Are Shared?

You decide. Smart911 allows you to store any critical care and emergency rescue information online in advance of any emergency. Information can include children’s photos, medical conditions, home addresses of mobile phone callers, disabilities or other rescue-related information. Smart911 Privacy Policy.

How Can I Spread The Word?

Protect your family and community – tell them about this free service. Email them or tell them via Facebook.

Contact Us

We’d love to hear from you!